Uber’s presumptive new CEO, Dara Khosrowshahi, has an impressive résumé, including stints as an investment banker, chief financial officer, and CEO. He’ll need all of those skills and more to help the ride-hailing company overcome scandals, internal dissension, and depleted executive ranks.
Uber upended the decades-old taxi industry and grew to be the world’s most highly valued startup by connecting drivers and passengers through a smartphone app. But it now faces resistance from some drivers unhappy with their cut of fares and some passengers put off by reports of spying on riders and allegations of harassment by executives. Cofounder and former CEO Travis Kalanick stepped down under pressure from the board in June, and the company has been run by committee for the past two