There's a simple phrase you can use when asking for a flight upgrade that could help you land a first-class seat — but there’s a catchAn airline’s revenue management department tells reservation agents what they’re allowed to offer to customers, so talking to them directly allows you to appeal to the real decision-makers. If you’re transferred to revenue management, Bagshaw says you should ask how many first-class seats haven’t been sold yet, then “politely” ask when they’ll be released for passengers who want to upgrade.


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