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Common complaints filed with the Indiana Attorney General’s Office and how to avoid them. Dawn Mitchell/IndyStar

There was such a disconnect between the visual cue and the voice on the other end it .

The name on his iPhone showed an incoming call from Walker’s daughter, Rachel, but the voice coming out when he answered was that of a manic, excitable man screaming demands for cash and threatening violence. He appeared to have his daughter and her phone.

“He says he’s going to kill my daughter unless I get him $1,000 fast,” Walker, 57, of Noblesville, Indiana, said. “This sudden confusion flushes over you. I knew she was on her way to school

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