A passenger says she was left “shaking and upset” when she was told to cover up on a flight.

Emily O’Connor said cabin crew told her what she was wearing – a crop top and high-waisted trousers – was “inappropriate” and “caused offence”.

She said the manager of the Birmingham to Tenerife flight and staff surrounded her, saying she must put a jacket on.

Thomas Cook apologised, adding it was “clear we could have handled the situation better”.

Miss O’Connor, 21, from Birmingham, also said staff “did nothing” when a male passenger shouted “shut up you pathetic woman” at her and swore at her.

She said she had passed through security, passport control and boarded the plane for the flight on 2 March before anyone commented on what she was

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