CHESAPEAKE, Va. (WAVY) — 10 On Your Side is investigating a local remodeling company.  

Over the past weeks, several customers of Veteran’s Home Remodeling reached out to us. They say they’ve paid thousands of dollars, but the work was never completed.

“This house was built in the late 1970s,” said Chesapeake’s Dee Butler.

Dee and Wes Butler haven’t lived in their Chesapeake house since it was built, but after 15 years of calling it home, it was time for a change.

“We wanted to modernize it,” she added.

The retired sailors saved for years.

“We had been putting it off and putting it off,” Butler said.

They decided to use a company that prides itself on the military. That company is Veteran’s Home Remodeling in Chesapeake.

“This project

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