On the other side of the supply chain, students face an often-baffling set of expectations: you must send a thank you note after meeting an employer, but you’ll never hear back from an employer after you’ve been interviewed; social “power” skills are critical, but working in retail where customer service is central, on a construction crew where teamwork is critical, or juggling school, job, internship and student clubs or sports don’t count as “power” skills. Diversity is said to be valued, but culturally you better look like everyone else.

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