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When it comes to most things business, AI is making its mark as the must-have technology.  Whether we are talking about customer-facing chatbots to help with engagement and conversion or AI working in the background to help make critical business decisions, AI is everywhere.  And the expectations of what it can and should be able to do is often sky-high. When those expectations aren’t met, however, it’s not always the tech that’s to blame. More likely, it’s the humans who brought it on board. Here are some of the most common human errors when it comes to implementing AI.

Mistake #1: Confusing automation with AI

Using AI and automation interchangeably is a common and understandable mistake. Both can do “human-like”

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