The survey asked mobile phone users about 10 activities they might do on their mobile phones. First, it included four activities that may be social in nature, including: sending text messages, taking pictures or video, posting pictures or videos to social media, and posting thoughts on social media. Second, it asked people whether they have used their phones for four types of information-seeking behaviors: to look up information about health and medicine, to look up information about government services, to learn something important for work or school, or to get news and information about politics. And third, it asked people about two types of commercial activities: looking for or applying for a job and buying or selling goods.

In almost every country surveyed, sending text

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