Both Google and Apple are suspending some of their voice data-review practices, after separate reports in the past month revealed the extent to which the companies allow humans to listen to private conversations.
Following a , Google that some of its contractors listen back to recordings of what people say to Google Assistant — this, it said, helps it improve its support for more languages, accents, and dialects. While it’s likely true that employees or contractors can’t correlate recordings with user accounts, the contents of many of the recordings contained personally identifiable data, including addresses, names, and other private information. Moreover, many of the recordings had been accidentally activated by the user.
Later in the month, a often allowed workers to access up to 30