The British Airways strike next month is to cause at least five consecutive days of flight cancellations.
BA pilots announced three days of strikes – taking place on 9, 10 and 27 September – in a dispute over pay.
Despite the first strikes being on 9 and 10 September, some customers flying between the 8th and 12th have been told their flight has been cancelled – and to rebook or get a refund.
However, many people have said they have been unable to get through to BA.
BA said in a statement: “We are doing absolutely everything we can to prevent this unfair action from taking place and ruining our customers’ travel plans.
“Airlines have a very complex operation and during times of widespread disruption,