One striking phenomenon of the Trump era is the way the president’s daily bombast and Twitter furies can overshadow the ways his administration is screwing people over.

Last Friday, the Consumer Financial Protection Bureau announced that it had finally appointed a new student-loan ombudsman. Mandated by law, the ombudsman acts as a point person for borrowers fighting with their private lenders; the job also involves crunching student-loan data to advise the head of the CFPB, the Treasury Secretary, and Congress on how to improve the often hellish, hall-of-mirrors-style experience of taking on student loans.

The last student-loan ombudsman, an Obama-era holdover named Seth Frotman, resigned last year in a bureaucratic blaze of glory, saying the Bureau had

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