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The fastest growing enterprise software category right now is business process automation platforms — last year the market grew over 63%. , taking them out of the hands of fallible humans and streamlining them so they’re faster, easier to run, and error-free.

While cost savings are generally the primary goal, in the form of potential headcount reductions and other cuts to spending, most companies rapidly discover that there are additional benefits that are sometimes even greater than those cost savings. Automation also reduces errors and risk, frees employees up to do more interesting work, which makes them more engaged, and customer service is improved, with faster responses and better results.

But the number one reason companies should consider automating business processes? “Your

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