FedEx and Walgreens are partnering to make online returns more convenient, in a move that’s a part of a growing trend where brick-and-mortar retailers cater to the needs of e-commerce shoppers in order to increase foot traffic at their stores. Under the new agreement, consumers will be able to drop off their online returns at thousands of Walgreens locations nationwide. They’ll also be able to print out their return shipping label in the store, if need be.
The partnership involves the use of the FedEx Returns Technology platform, which allows online vendors and retailers to send customers a return code via email. The customer can then take that code to the participating Walgreens location to get their label printed for them.
FedEx says it’s providing