A wheelchair user says he was “forced to wet” himself when he was left at a bus shelter for an hour.
Ryan McDade said he was passed by three Pronto buses in Mansfield, Nottinghamshire.
The 20-year-old said he felt “dehumanised” by the drivers and that the experience was “humiliating”.
Bus operator Stagecoach East Midlands wrote to Mr McDade to apologise after reviewing CCTV footage adding “we do not condone this type of misconduct”.
Mr McDade had spent time in Mansfield on Friday and was trying to return to Portland College, a residential specialist college near Ravenshead.
The musical theatre student, who has cerebral palsy, said: “We were waiting about an hour and in that time three bus drivers just drove past, one of them even opened the door to