When Jenn Smith enrolled her daughter at BASIS Texas, a network of high-performing charter schools in San Antonio, she thought her curious fourth-grader would love it.

But her daughter, Ella, was reading at a second-grade level and struggling on spelling tests. Smith asked BASIS to find out whether her daughter had a reading disability.

“I felt like I fought them the whole year,” said Smith, who worked at BASIS as a teacher and knew that charter schools are supposed to comply with federal disability laws enacted to help students with learning disabilities.

It took months to determine that Ella had dyslexia, Smith said, and BASIS balked at a request made by one of its own teachers to provide special education services for her.

“I worked there,”

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