The text from United Airlines popped up on Joe Bushee’s iPhone just before dinner on Sunday.
“Your flight UA366 from Hartford to Denver is canceled due to the unprecedented circumstances currently affecting travel,” it said.
Bushee, 27, a television producer, had already decided not to go on the trip with his college buddies due to concerns but because the airline’s website urged travelers to wait until 72 hours before their flight. Bushee’s wasn’t due to leave until Thursday.
When he called United on Monday, he asked about his reimbursement options. He wanted his $364 back and figured it was a no-brainer since United, not him, canceled the flight. He had received an in Denver that was canceled.
Bushee said the agent told him United is not giving