HOUSTON — There’s a glimmer of good news for CenterPoint Energy customers who are struggling financially right now.
CenterPoint is temporarily suspending natural gas disconnections for nonpayment. Customers who need payment assistance, arrangements or extensions during the Coronavirus crisis should call 1-800-752-8036 or visit the company’s website.
CenterPoint says customers should contact their Retail Electric Providers concerning payment assistance.
There have been reports of scams following the COVID-19 outbreak, so customers are reminded that CenterPoint Energy would never call and demand payment over the phone or by prepaid debit card to avoid disconnection.
The natural gas company is also asking customers to conserve energy as much