At Stanford’s second COVID-19 town hall on Thursday, community leaders and medical professionals discussed what a “new normal” — resuming activities amid COVID-19 — could look like. Both education and healthcare would need to be redesigned with COVID-19 in mind, panelists said, describing the importance of distance and protection in resuming education.

Associate Vice Provost for Environmental Health and Safety Russel Furr said that moving toward a “new normal” would require three steps: changing the environment, changing behavior and redesigning processes. Furr said implementing these measures with the goal of keeping disease transmission low would be crucial for everyday activities to resume.

Furr said changing the environment could involve enhancing cleaning or installing signage markings reminding customers to maintain social distancing in stores. Changing behavior could

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