When it comes to customer expectations, the pandemic has changed everything

An increasing number of courts around the U.S. rely on the Public Safety Assessment (PSA), an algorithmic risk-gauging tool that judges can opt to use when deciding whether a defendant should be released before a trial. The PSA draws on administrative data to predict the likelihood a person will commit a crime (particularly a violent crime) or fail to return for a future court hearing if released pending trial. But while advocates argue that the PSA isn’t biased in its decision-making, a from researchers at Harvard and the University of Massachusetts find evidence the algorithm

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