Business leaders struggling with inertia – Verizon

by | Sep 6, 2022 | Business

BASKING RIDGE, N.J. – Business leaders are struggling to seize new business opportunities amidst an unpredictable business climate.That is the finding of a survey of 600 global C-suite executives commissioned by Verizon Business. In areas such as transforming customer and employee experience — and on critical issues such as talent acquisition and technology deployment — there is a gap between business growth and the ability to drive meaningful long-term change.Conducted by Longitude, the survey aims to explore how companies have managed the impact of the pandemic as a catalyst for change — and how corporate leaders are reimagining their business for future growth.The good news is that post-pandemic, business leaders feel better equipped to make decisions quickly (71%), think strategically about long-term objectives (72%), adopt new technologies (75%), and develop more empathetic and trusting relationships with both customers (71%) and employees (69%).But despite these positive sentiments, faced with continous upheaval and the growing complexity of the hybrid business environment, many companies are now facing a sense of strategic uncertainty. Two-thirds of business leaders (66%) said the pandemic had exposed weaknesses in strategy, while 60% said that they struggle to act decisively in response to new market opportunities.Sampath Sowmyanarayan, Chief Executive Officer for Verizon Business Group said, “The big lesson we’ve learned over the last few years is that there’s not a single righ …

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