There isn’t a one-size-fits-all solution for businesses today to keep pace and stay modern in the face of an ever-changing digital landscape. Technology drives business modernization, but it’s truly understanding what the business goals are before the solutioning starts.
Often, this requires a fundamental shift in thinking for CIOs. Once tasked with evaluating and recommending the next new technology to satisfy business needs, CIOs must now become a true partner to the CEO, CFO and business decision makers. Organizations getting this right are implementing well-rounded strategies unique to their journeys, considering their desired business outcomes and how it will work with their customers, employees and constantly changing markets.
To find success, CIOs should let business goals drive technology investments, eliminate bias towards customers and employees to enhance overall experiences, focus on data management capabilities and put security first in every aspect of the organization.
Business modernization strategies align with desired business outcomes, not technology implementation
Companies fall into a trap of being too nearsighted, viewing technological updates as a strategy instead what they really are: useful tools that can enable the greater vision. You can’t “lift and shift” your business modernization strategy. Every business has different customer needs and business goals, which demands a strategy tailored to that organization. Digital transformation efforts are most effective when an organization focuses on business needs as the primary driver of technology investments—not the other way around.