The cat that went missing after a Lyft driver took off with the owner’s pet carrier in the backseat “is back to her usual self” the owner told MarketWatch.
Lyft’s CEO has apologized for the “awful” response the ride-share company gave to an Austin man whose cat went missing for almost two days after a Lyft
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driver sped off before the passenger could retrieve his pet.
Owner Palash Pandey went viral on X, the platform formerly known as Twitter, when he tweeted a plea for help over the weekend in finding his 2-year-old black and white cat, Tux. He’d used Lyft to bring his pet to the vet on Sept. 30, but when he got out at the end of the trip — intending to go around to the other side of the vehicle to take his pet’s carrier out of the back seat — the driver drove off, despite Pandey banging on the window of the car. “I tried contacting the driver through Lyft. They were not helpful at all,” he tweeted. “You can only send three messages and call the driver three times. The driver didn’t respond for about 2 hours and then said that he didn’t have her.” The good news is, Tux was eventually found almost two days later thanks to the efforts of Lyft and …
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