RocketLane scores $24M to build an AI layer for service delivery

by | Jun 25, 2024 | Technology

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Today, California-based RocketLane, a SaaS startup simplifying post-sales service delivery for enterprises, announced it has raised $24 million in a series B round of funding, led by 8VC, Matrix Partners India and Nexus Venture Partners. 

The investment takes RocketLane’s total capital raised to $45 million and will be strategically deployed towards evolving the company’s platform into a full-blown AI-powered offering. The move aligns with a global trend where SaaS vendors have integrated AI in different ways across their products to meet increasing demands from customers.

“We are building a layer of AI to complement project delivery teams and improve efficiencies. RocketLane is expanding its offering upstream and downstream to enable seamless execution and customer collaboration in every part of the customer journey,” Srikrishnan Ganesan, the co-founder and CEO of the company, told VentureBeat.

Rocketlane: Visibility

What does RocketLane have to offer?

When a company signs up a customer, it’s only half the battle won. They have to build on that deal with adequate service delivery, which demands timely implementation and ongoing collaboration with the client, keeping them in the loop and ensuring they get the best experience. 

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Most teams today use a mix of different tools to execute their post-sale workflows. The approach works but the siloed nature of the tools can lead to inaccurate project health reports, delays and a general lack of execution insights — leading to a sub-par delivery experience and sometimes even churn. RocketLane, founded in 2020, solves this exact problem.

At the core, the company provides enterprises with an all-in-one service delivery platform that brings purpose-built experiences to drive visibility and accountability with clients and internal teams while helping the latter get ahead of problems and execute the …

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Don’t miss OpenAI, Chevron, Nvidia, Kaiser Permanente, and Capital One leaders only at VentureBeat Transform 2024. Gain essential insights about GenAI and expand your network at this exclusive three day event. Learn More

Today, California-based RocketLane, a SaaS startup simplifying post-sales service delivery for enterprises, announced it has raised $24 million in a series B round of funding, led by 8VC, Matrix Partners India and Nexus Venture Partners. 

The investment takes RocketLane’s total capital raised to $45 million and will be strategically deployed towards evolving the company’s platform into a full-blown AI-powered offering. The move aligns with a global trend where SaaS vendors have integrated AI in different ways across their products to meet increasing demands from customers.

“We are building a layer of AI to complement project delivery teams and improve efficiencies. RocketLane is expanding its offering upstream and downstream to enable seamless execution and customer collaboration in every part of the customer journey,” Srikrishnan Ganesan, the co-founder and CEO of the company, told VentureBeat.

Rocketlane: Visibility

What does RocketLane have to offer?

When a company signs up a customer, it’s only half the battle won. They have to build on that deal with adequate service delivery, which demands timely implementation and ongoing collaboration with the client, keeping them in the loop and ensuring they get the best experience. 

Countdown to VB Transform 2024

Join enterprise leaders in San Francisco from July 9 to 11 for our flagship AI event. Connect with peers, explore the opportunities and challenges of Generative AI, and learn how to integrate AI applications into your industry. Register Now

Most teams today use a mix of different tools to execute their post-sale workflows. The approach works but the siloed nature of the tools can lead to inaccurate project health reports, delays and a general lack of execution insights — leading to a sub-par delivery experience and sometimes even churn. RocketLane, founded in 2020, solves this exact problem.

At the core, the company provides enterprises with an all-in-one service delivery platform that brings purpose-built experiences to drive visibility and accountability with clients and internal teams while helping the latter get ahead of problems and execute the …nnDiscussion:nn” ai_name=”RocketNews AI: ” start_sentence=”Can I tell you more about this article?” text_input_placeholder=”Type ‘Yes'”]

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