American Airlines CEO Doug Parker Provides a Customer Update on the Coronavirus

by | Apr 16, 2020 | Travel Featured

American Airlines CEO, Doug Parker, provides an update on what American is doing to care for customers, team members and the communities we serve throughout the coronavirus (COVID-19) situation.

Learn about:

  • How we’ve updated the flight experience and implemented social distancing measures on our aircraft to ensure your safety and the safety of the American Airlines team members serving you.
  • Our gratitude for support from the U.S. Department of the Treasury.
  • Flexibility when planning or rebooking upcoming travel, which includes the ability to cancel your plans for flights through September of 2020, and fly anytime by the end of 2021 without incurring any change fees.
  • Enhancements to the AAdvantage® program allowing for continued elite status through early 2022.
  • Our unwavering commitment to the communities where our customers and team members live and work through our partnerships with the American Red Cross, local hospitals and more.
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