‘It’s low risk, high reward’: Small businesses are learning to use AI to boost profits and attract customers

by | Dec 22, 2023 | Stock Market

Arion Herbert and his wife, Erica, started their recreational sports-league business in 2016. What started off as a way to gather friends and family outdoors quickly turned into a league with players and teams from all around Charlotte, N.C. The company, called Main Attraction Recreational Sports or “MARS,” has since grown to making close to $500,000 in annual revenue, and Herbert said he believes the success is, in part, due to generative artificial-intelligence tools. 

Herbert hired assistance through the online freelance marketplace Fiverr to create AI-generated marketing materials for their events. He said the use of AI marketing has helped MARS stand out and attract more customers than when they were merely relying on word-of-mouth marketing and a homemade logo. “It’s a no-brainer for us,” he said.  Approximately 23% of small businesses in the U.S. are using AI technology to produce goods and services, according to a recent survey carried out by the U.S. Chamber of Commerce. Researchers typically define AI as computer systems and software able to perform tasks normally requiring human intelligence, like decision-making, speech recognition, and language processing.  Small businesses that have taken the leap and are now experimenting with AI tools — like MARS, which used a freelancer to specifically create marketing materials using AI image-generation tools — are learning that it’s helping them complete tasks that they wouldn’t otherwise be able to afford.

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[mwai_chat context=”Let’s have a discussion about this article:nnArion Herbert and his wife, Erica, started their recreational sports-league business in 2016. What started off as a way to gather friends and family outdoors quickly turned into a league with players and teams from all around Charlotte, N.C. The company, called Main Attraction Recreational Sports or “MARS,” has since grown to making close to $500,000 in annual revenue, and Herbert said he believes the success is, in part, due to generative artificial-intelligence tools. 

Herbert hired assistance through the online freelance marketplace Fiverr to create AI-generated marketing materials for their events. He said the use of AI marketing has helped MARS stand out and attract more customers than when they were merely relying on word-of-mouth marketing and a homemade logo. “It’s a no-brainer for us,” he said.  Approximately 23% of small businesses in the U.S. are using AI technology to produce goods and services, according to a recent survey carried out by the U.S. Chamber of Commerce. Researchers typically define AI as computer systems and software able to perform tasks normally requiring human intelligence, like decision-making, speech recognition, and language processing.  Small businesses that have taken the leap and are now experimenting with AI tools — like MARS, which used a freelancer to specifically create marketing materials using AI image-generation tools — are learning that it’s helping them complete tasks that they wouldn’t otherwise be able to afford.

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